1. Toyota Highlander
  2. Problems
  3. 2002
  4. Visibility

2002 Toyota Highlander Visibility Problems

108
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • side visor · 52 records
  • visor stay · 22 records
  • falls down · 17 records
  • fall down · 16 records
  • drivers side · 13 records
  • stay position · 13 records

Mileage in stored records

BandRecords
60–100k mi31
30–60k mi27
1–30k mi10
100–150k mi3
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 10, 2013 · 80,200 miles

    Visibility

    Sun visor keeps coming down as it affects my vision on the road. *tr

    ODI 10557870

  • August 1, 2013

    Visibility

    Submission from constituent re defective visor/ safety problems 2002 toyota highlander ( full document not imaged). *smd the consumer stated about four months ago, the passenger side visor would not remain in the up position, and approximately two weeks later, the same thing happened on the driver's side.

    ODI 10558864

  • March 17, 2013 · 166,000 miles

    Visibility

    Tl* the contact owns a 2002 toyota highlander. The contact stated that while driving various speeds over road bumps, the sun visor would fall, causing the driver's vision of the roadway to become obscured. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was contacted and they offered no assistance. The failure and current mileages was approximately 166,000. *tr...updated…

    ODI 10503623

  • April 4, 2012 · 80,000 miles

    Visibility

    Driver/s side sun visor will not stay up. While driving, it suddenly drops obscuring my vision and putting the driver at extreme risk for an accident (impaired vision of the road). There is no apparent way to fix this problem short of replacing the sun visor (estimated cost of approx. $700 per blogs). This problem has been experienced by many owners of 2002 highlanders as exemplified via "complaint" postings. *tr

    ODI 10459041

  • August 2, 2011

    Visibility

    I have a 2002 toyota highlander and both sun visors will not stay up. This is creating a safety hazard when they fall down and blocks my view while i am driving. What's it going to take - someone getting killed before toyota will admit that the visor is too heavy and needs to be corrected. Seems with all the negative publicity that they have received lately that they would do what is right and correct the problem on…

    ODI 10416799

  • July 26, 2011 · 85,000 miles

    Visibility

    Over the past few months the drivers side visor would fall when i press the breaks. Blocking my vision. Recently, the visor will not stay up at all, and needs to be taped up to prevent it from falling while i am driving. *kb

    ODI 10437663

  • May 25, 2011

    Visibility

    The driver side visor does not stay propped up in the forward direction. It drops down to a vertical position downwards, where it blocks the driver's view. *tr

    ODI 10669529

  • May 1, 2011 · 70,000 miles

    Visibility

    Sun visor on my 2002 toyota highlander will frequently fall down without warning. This results in my view of the road being unexpectedly hindered. This could easily result in an accident. This happens frequently - i.e. Almost every time i drive more than 3 miles. *tr

    ODI 10398448

  • April 1, 2011

    Visibility

    My toyota highlander on both the driver and passenger side sun visors drop down while driving. Research of this problem indicate others are having the same problem which potentially can cause an accident by blocking vision or disturbing the driver while driving. Notified toyota of the problem and got a very prompt standard customer service reply that the warranty has expired and basically it is your problem versus a…

    ODI 10396320

  • March 1, 2011 · 100,000 miles

    Visibility

    Sun visor on the driver's side suddenly falls from its normal position during driving blocking the driver's field of vision. That might case an accident. *tr

    ODI 10415401

  • February 1, 2011 · 75,000 miles

    Visibility

    Driver's side sun visor falling into driver's field of vision when vehicle in operation. 2002 toyota highlander limited. Occurs constantly and began about three years after the visor was replaced for the same problem. *tr

    ODI 10395362

  • October 24, 2010 · 59,500 miles

    Visibility

    2002 toyota highlander driver side sun visor will not stay up. It flops down into your view everytime you hit a bump. Toyota dealer wanted $650 to fix/replace here in indianapolis. Car only has 60,000 miles, this shouldn't be a problem that is so expensive to fix. *tr

    ODI 10362498

  • August 20, 2010 · 76,000 miles

    Visibility

    The driver's side visor on my 2002 toyota highlander will not stay in the up position and falls into the driver's view when driving over bumps. *tr

    ODI 10352197

  • July 2, 2010

    Visibility

    This is clearly a design flaw & potentially dangerous. The sun visors fail & drop down in front on you, no longer staying at a proper angle or staying up. I cut one open & found that the pivoting pin is coated in plastic & held in place by a metal clip. Over time the plastic cracks & falls off the metal pin causing the loss of the required friction to hold the visor securely in place. My 1st repair was to reform the…

    ODI 10452309

  • June 14, 2010

    Visibility

    I have a 2002 toyota highlander. The sun visors will not stay in the up position. They randomly fall down partially blocking my view and creating a safety hazzard. I originally took it back to the dealer who had it replaced but the same thing kept happening. I went online and discovered that it's not just my 2002 highlander. I've tried velcro but that won't hold it in place. I've had several near accidents on the…

    ODI 10336197

  • June 10, 2010

    Visibility

    Driver's side sun visor keeps falling down suddenly while driving. While searching online, i found out that many 2002 highlander owners have the same problem. Repair is too costly. It is definitely a safety hazard. *tr

    ODI 10448103

  • June 8, 2010 · 30,000 miles

    Visibility

    The driver's side sun visor will not stay up and it is impairing my vision. If i can get it to stay up for a few minutes, it falls unexpectedly into my view, cutting off my line of sight and nearly causing an accident. The only remedy i can see is to remove it, but then i am blinded by the sun. I drive with my child in the vehicle with me and find this to be quite disturbing when it happens. I bought the highlander…

    ODI 10335595

  • June 1, 2010 · 85,000 miles

    Visibility

    2002 toyota highlander: both driver's side and passenger side sunvisors will not stay in up position. The visors drop without warning multiple times every day since the problem began to occur. This is a safety hazard as the driver's side sunvisor randomly drops down without warning completely obscuring the driver's vision. Reported the defect to my toyota dealer and they informed me that the only option was to pay…

    ODI 10358914

  • May 22, 2010 · 120,000 miles

    Visibility

    2002 toyota highlander drivers side visor will not stay up. This is the second $850 unit in 2 years. It's annoying, not to mention dangerous when it dropped down unexpectedly and blocked my view through the windshield. Between the visor and the hood of the vehicle, i could see about a 2" strip of asphalt about 10 feet in front of the hood. Very very dangerous!!!!!! *tr

    ODI 10331887

  • May 18, 2010 · 126,000 miles

    Visibility

    The driver's side sun visor on my 2002 toyota highlander drops down blocking the driver's vision. When pushed up it simply falls back down. *tr

    ODI 10331493

  • April 19, 2010

    Visibility

    How many complaints do highlander owners have to submit about sun visors dropping before something done about it. Is toyota going to wait until someone gets in an accident due to it. I have a 2002 highlander and have been trying different things to make the visor stay up for years, with little success. Were there any deaths or injuries? No not yet why wait until it happens! [xxx] information redacted pursuant to the…

    ODI 10326485

  • March 28, 2010 · 25,000 miles

    Visibility

    The drivers side sun visor, which has the electronics built in, unexpectedly flops down. It started in 2004 and has progressively gotten worse. Toyota wants over $750 to replace it. Repair is not offered. It occasionally falls unexpectedly and blocks my vision of traffic lights. However, i didn't consider it a real safety hazard until recently. It fell at an inopportune moment, distracted me, and i was almost…

    ODI 10322955

  • March 6, 2010 · 35,000 miles

    Visibility

    My 2002 toyota highlander driver's side sunvisor will fall down unexpected blocking my view for a few seconds. For safety reasons, i cannot use my visor as i bungy cord it to stay up. But another safety issue now is there no protection from the bright sun or snow. *tr

    ODI 10318248

  • March 3, 2010 · 80,000 miles

    Visibility

    The 2002 highlander driver side sun visor drops down and obstructs the driver's view of the roadway. Toyota charges +/- $600.00 for the part alone. There is a blog with toyota owners that demonstrates this problem is very common and is definitely a safety issue. The visor drops every time the car is in use, especially in warm weather. *tr

    ODI 10316426

  • January 1, 2010 · 100,000 miles

    Visibility

    Driver's side sunvisor keeps falling in to my line of vision unexpectedly. It's on my 2002 toyota highlander. It is terrifying when you're on the highway in traffic and it falls! *tr

    ODI 10342071