Recently we've got a bunch of warning lights on the dashboard of our car indicating a brake system malfunction and urging us to stop the vehicle in a safe location. the brakes were still working and we were able to carefully and safely drive home. after scanning the car for abs error codes and doing a quick online search, i realized that the brake booster pump assembly and actuator assembly failed in our car.
Brake actuator assembly and brake booster pump assembly (problem known to toyota for this and other models,) failed, leading to dash messages: master warning, abs warning, brake system warning (brake malfunction: stop the vehicle in a safe place immediately and contact a dealer), slip indicator. brake pedal function seems limited, and dangerous. all warnings come back upon shutting off and restarting vehicle.
Toyota just denied our claim for the reimbursement for the brake actuator assembly customer support program (malfunction of the break actuator assembly in 2008 highlander hybrid). supposedly the repair performed on our vehicle "does not meet the criteria for reimbursement". interesting. problem with our vehicle was exactly what the customer support program zkc is for. they have been playing games with us for almost 3 months. we sent them the complete documentation several times (they tried to claim something was always missing). nothing was missing. we are the original owners of the vehicle and have kept every receipt, every dmv document, every credit card statement... we kept re-sending them the documents; some of them as many as 4 times. interesting, when i called them, they had the documents on file. they just do not want to pay; way too obvious. toyota reps are horrible actors... we are not giving up. we will be calling and e-mailing them until they reimburse us. if they do not, we (and other people in our very extended family) will not buy a toyota vehicle again. so shortsighted by toyota: ...
I sent a letter to toyota motor sales usa after being refused service at a local dealer to resolve a safety issue, with no reply. while pressing brake when starting i got a couple of error messages that said to contact a toyota dealer. i did some very detailed research into this problem and what others had encountered. i found the errors would only show when the 12 volt battery was getting low on charge. the brake booster pump is one of the suspect items draining the battery because it continues to run long after the vehicle is parked. since i don't have the tools to check the current draw on this or if it is even supposed to run long after the vehicle is shut off, i wanted my toyota dealer to check this. there is a " customer support program notification - zkc" related to this for the brake actuator assembly and brake booster pump assembly. i specifically requested that they check out the electrical component of the brake booster pump even if not covered by warranty. i also told them about the errors only occurring on a low 12 volt battery charge. their diagnosis showed an ...
While driving approximately 25 mph on a city street, the brake system failed entirely when attempting to stop at a red light. there was no previous warning that the brakes were not functioning. in the moment of failure, the abs warning system alert showed on the dashboard display. eventually, the brakes began to work again, and i pulled to the side of the street and turned off the vehicle. no warning lights or indicators showed after restarting the vehicle, and the braking system appeared to be somewhat functional again. the mechanic we brought it to was able to replicate the problem in the same conditions, but is as yet unclear on what is causing the failure.
At toyota, we are dedicated to providing vehicles of outstanding quality and value. as part of our continual efforts to ensure customer satisfaction, toyota would like to advise you of a voluntary customer support program that has been initiated for your vehicle. toyota has received reports regarding certain internal malfunctions of the brake actuator assembly in certain 2008-2010 model year highlander hybrid vehicles. in these reports, customers have noted various brake system related warning lamps are illuminated. this customer support program provides coverage as it applies to the brake actuator assembly and brake booster pump assembly. the specific condition covered by this program is for certain internal malfunctions of the brake actuator assembly. if the condition is verified, the vehicle will be repaired with new brake actuator assembly and brake booster pump assembly under the terms of this customer support program. if the following warning lamps are illuminated, the vehicle may be experiencing a concern with the brake actuator assembly and brake booster pump assembly that is covered by this customer support program. the part is back ordered and they don't know when they will be available. i just picked the vehicle for the dealership and they will notify me ...
When applying pressure to the breaks there is a chirping sound. toyota has deemed this an abs actuator failing issue; which is an issue i have seen repeatedly online posted by other hy hi drivers. i am also seeing 2 years previous have been recalled for this very issue. why is the recall not extended and is there any way for it to be? the cost of the vehicle to the cost of repair is so great and unfortunately, this is not a normal failure that is to be expected. its to my understanding that a complete failure can cause a very unavoidable fatal crash as the breaking system failure would lock up all break function. this has occurred in the past too with vehicles under further deterioration of the abs actuator. would you please give heavy thought to an extension of the warranty to cover this issue for the 2008 models? its a great risk to highlander drivers and those around us.
I have toyota highlander hybrid 2008. my car is giving a sound under the hood whenever i hit the brake. no matter the car is halt or moving. initially toyota service guys said that the sound is expected and nothing wrong my car. yesterday they were telling that the "abs actuator" is bad and has to be replaced now or later. the estimated cost to fix the problem is $3000. i have read online about the similar cases. i request to toyota to recognize the issue and issue a recall to replace the part "abs actuator assy". the attached url describe the similar issue and at you can hear the sound in the youtube url: https://www.youtube.com/watch?v=wvfumdzle4y&feature=youtu.be
Abs module failure, same us other people complaining. got dash lights on and the car lost complete brake power. abs actuator needs to be replaced. the price for the part is unbelievable high and seems to be recalled on earlier models
Abs system has failed just like everyone else. pump keeps coming on every 5 seconds or so. screen tells you to stop the car and contact the dealer. toyota needs to cover this expensive repair or at least some portion of it.
After researching online, i have noticed this is a very common issue and toyota issued recalls out for 2006 & 2007 but has not acknowledged 2008 as having the same issue. i was almost in an accident and noticed there are others out there that have been in accidents. why is it that nothing has been done to correct this? first, i heard an airy sound when braking then a soft brake pedal before almost complete brake failure. the highlander truly felt like it was not stopping. i literally had to put my complete body weight on the brake pedal to finally get it to stop as it keeps surging forward. it was scary, to say the least. i was in a heavy populated parking lot. i could've hit a pedestrian or hit another car because i couldn't get the car to stop from surging forward. after all this, finally, lights appeared. (engine light, brake light, vsc light & skid lights came on). wouldn't you think after just being fully serviced at a toyota dealership, something would've been noticeable? i reached out to toyota corp. and again i was told ...
Tl* the contact owns a 2008 toyota highlander. while driving 45 mph, the brakes completely malfunctioned. the contact had to apply the emergency brakes to stop the vehicle and avoid a crash. the contact also stated that the abs warning indicator illuminated at the time of the failure. the vehicle was towed to the contact's residence. the dealer (toyota of stamford, 909 e main st, stamford, ct 06902, (203) 348-3751) stated that the brakes were not covered by a recall and the contact would have to pay for the repairs. the manufacturer was notified of the failure and confirmed that there were no recalls associated with the vin. the vehicle was not diagnosed or repaired. the failure mileage was 265,000.
I was driving on the street and an error message displayed along with a loud ringing sound. the message on the screen said to pull over immediately and call a dealer because there is a brake malfunction. it also said to check the abs and the vsc. i could feel the my brake pedal wasn't reacting when i pressed on it. i had to press the pedal all the way down really hard to get the car to slow down.
Abs actuator not working. brake malfunction warning on display screen.
When driving in routine city driving at low speed, brake warning lights lit up dash. "check brake system, check vsc system, check abs system, pull to side and go to dealer" dealer diagnosed problem as brake accumulator pump assembly. part alone cost about 2,000.00 plus labor. part is not covered under any warranty and unless you fix it, it is unsafe to drive. this part has failed in other toyota models that has resulted in a recall. ,