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Problems with 2011 Toyota Highlander STEERING

On average, the 2011 Toyota Highlander starts to “feel” problems with the STEERING and its various aspects after 76 816 miles.

Components Affected by STEERING Issues

We have classified the 26 complaints from 2011 Toyota Highlander about STEERING into the following categories.

ELECTRIC POWER ASSIST SYSTEM 1

Recently reported STEERING problems on 2011 Toyota Highlander

Clunking and clicking when turning the wheel. tsb from toyota calls for intermediate steering shaft replacement, but toyota will not warranty replacement of the faulty part. hundreds of complaints online with this same issue.

Steering shaft u joint makes clunking noise. dealer advised immediate replacement as this is a safety concern.

I started experiencing a clunk in the steering wheel column when turning the wheel to the left for parking . it happened a couple of times so i took it to my regular toyota dealership for service. after test driving the car they told me it was the steering intermediate shaft that needed to be replaced. i felt i had no choice so had them do the work and it cost $782.30 for parts / labor plus $134.95 for alignment. total of $917.25. i found out that toyota had issued a technical service bulletin #t-sb-0034-13 on february 21,2013 sent to all toyota repair shops addressing this issue. they told the mechanics how to replace this equipment and that "a new intermediate shaft has been developed to address this condition". to me that means that in 2013 they knew it was a design flaw and corrected the problem by designing a new shaft. if they had notified the 2008-2013 toyota highlander customers then that this would be an issue, many would have still been under warranty and it would have been covered. but instead they waited until people had the problem, brought their ...

There is a problem with my power steering wheel, it's stiff and i unable to control it when on the road. when driving on the freeway with high speed, the steering wheel sway left or right and i unable to control it back to straight. also, when making a turn the steering wheel not reflexes, fast enough for me to make a turn. for instance, whenever i make a right turn and then try to straighten the vehicle back to straight, the steering wheel does not reflex back enough that it leads me to hit the curb damaging front wheel rim. since, the problem keeps on occurring, as i get worried i took it to the dealership repair shop twice within the period of 2 months. the first time, i took it in the mechanic states that probably has a problem with the alignment, so i paid the for the performance. and it didn't help at all. then the second time, i took it back to the dealership repair shop again, i told them that the alignment didn't help at all and also i specify that the problem is the steering wheel then i left the vehicle the whole day ...

Intermediate steering shafts clunk noise. frequently while driving.

Lost power steering while driving at 40 mph on an access road entering the freeway and dash lights and radio cut in and out.

I came to a complete stop at a red light in my neighborhood, preparing to make a right turn. when i then began the right turn i lost power steering and could not straighten out the wheel, resulting in me running up onto the curb. i immediately let off of the gas pedal- luckily no one was behind me. i then gave the car gas again while turning the wheel back to the left, and suddenly the power steering was working again.

At around 90,000 miles i noticed a distinct clunk in the steering as the wheel unwound from sharp turns at slow speed. the clunk also showed up while driving straight on rough roads and under firm braking. this is apparently a known issue https://static.nhtsa.gov/odi/tsbs/2013/sb-10075792-2280.pdf. i have had the part replaced with the updated version, and the steering is now good again, but i expected something like to be covered in a safety recall.

Popping noise in steering wheel when turning left or right at slow speeds.

Clunking or tapping noise when turning left or right that can be felt in the steering wheel. diagnosed by toyota as "steering intermediate shaft binding." this is a known issue with the 2008-2013 highlander. advised by toyota mechanic that it doesn't need to be fixed unless i prefer it not to knock or clunk when turning.

When turning or over bumps the steering column makes clunking noise. has become louder with time

The steering in my highlander has started making a popping and knocking sound when turning the vechicle. this seems to be a known design defect with this vechicle by toyota and they should issue a safety recall. the noise is mostly noticeable at lower speeds when parking but it also occurs when the vehicle is in motion.

Driving on a highway with gentle turns at 35mph, power steering failed. i was able to drive straight until there were no cars directly behind me and i could brake to a safe speed to attempt turning. i was eventually able to manually steer the car to turn into a driveway using a three point turn.

Intermediate shaft issues. had one intermediate shaft replaced under warranty a year or two after purchase. intermediate shaft issues returned in the last year. toyota dealership wants $500 to replace a shaft they know has been defective for years leading up to this model. this is the primary vehicle for my wife and children. i am concerned about there safety with this matter. this issue should have been recalled years ago. this issue shouldn't have to come to the point of someone getting injured or dying to have this matter addressed.

Tl* the contact owns a 2011 toyota highlander. while driving unknown speeds, there was an abnormal knocking and popping noise when turning the steering wheel left and right. there were no warning indicators illuminated. the contact called the local dealer (five star toyota of milledgeville, 2816 n columbia st, milledgeville, ga 31061, (478) 387-2112) and was informed to schedule a service appointment. the contact stated that the failure was similar to nhtsa action number: pe18005 (steering). the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 156,000.

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