We purchased a 2014 toyota highlander limited on aug 9, 2014. after driving the vehicle for about 150 miles the person in the right front passenger seat experiences severe back and discomfort in the area of the tailbone. there is something very hard towards the back of the seat. i complained to the selling dealer and they recommended coming back when the zone rep was in area. i returned a week later and met with the zone rep. she had me sit in another highlander limited and asked if it felt different, it did feel the same. her reply was "didn't you sit in the car before you bought it?" i told her my wife sat in the back seat and i drove, salesman sat in right front passenger seat. i took the vehicle to an automotive upholstery shop where the removed the leather seat cover and discovered the metal seat heater module and wiring directly under the leather and on top of the foam. the shop cut about 1/2 inch into the foam and buried the module and placed the cut out ...
I purchased my 2014 toyota highlander on 4/24/14. i notice a few days later that their was a chirp noise in the passenger 2nd row while driving ( very annoying). i took it to dealer and it was diagnosis that the rail rack shows sign of friction and possible causing it create the chirp noise. *tr