Our 2015 highlander steering intermittently locks up and has a complete loss of power. first happened when starting the vehicle and had to sit and start and stop over 15 times and the steering finally came back. we immediately contacted toyota and they said this vehicle had no recalled parts and there is no problem. when it happened the second time we took it in and they said it had a bad battery and the problem was fixed. we paid a hefty service fee and paid for a really expensive battery. two days later it happened again and while moving on a city street about 35/40 mph. we got over safely but was so dangerous. took it back to toyota and they are telling us the vehicle has no problem and we just need to use it till it happens again and bring it back! if we don't kill ourselves or another motorist! after doing our own research we find our car is doing exactly what the vehicles with the recall are doing but they will not replace the eps system and toyota is putting us back on the road in a dangerous vehicle. so now we only have one ...
While driving, the radio and mapping system will suddenly stop working. there then is no way to reset the map and/or radio, other than to stop the vehicle, turn it off and then restart it. sometimes, it takes more than one restart to have the system back to running normal. this happens when the vehicle is in motion and on various types of roadways or highways. it has happened on various dates, but the most recent occurrence was on aug. 10, 2019.
Driver-side door does not lock/unlock when using the key fob, door handle, or the switch inside the vehicle. issue was sporadic at first but now occurs almost every time we (try to) lock/unlock the doors. i believe the issue to be the door lock actuator, which i intend on replacing.
The car's electrical navigation system will go haywire then reboot itself while driving. you can not do anything with the screen while it is going haywire. i have a video but could not upload it. this happens a lot.
Tl* the contact owns a 2015 toyota highlander. the contact stated that the rear power hatchback door made an abnormal noise when being opened. in addition, the door only opened halfway. the vehicle was taken to nalley toyota of roswell (11130 alpharetta hwy, roswell, ga 30076, (404) 994-5422) where the contact was informed that the vehicle was not covered under warranty. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 30,800.
After driving a short period of time the nav unit will reset itself, short or long trips may result in multiple occuranceses
Driver's heated seat began heating to a high level while control was in 'off' position. driver's lumbar support pressure began increasing on its own without use of the pressure control button.
For two years now, my vehicle will randomly have an engine stall while operating the vehicle. it happens at different speeds and while going straight ahead or turning. the entire instrument panel and navigation screens shuts off and turns back on. i have taken the car in to toyota twice and was told they couldn't find anything wrong or get the the vehicle to malfunction again. today, the engine didn't immediately come back on after stalling, and i had to pull over and turn the car off and back on again. my car has less than 33000 miles on it and has had regular maintenance. this is truly a safety concern at this point and it seems i'm not the only one with this issue according to those reported to the nhtsa.
In december of 2018 i started having problems with my doors,got it checked at toyota,3 door actuators had gone bad ,toyota said it was not a recall,checked toyota bulletin numerous owners were having this problem, toyota was not going to fix problem cost 3 hundred plus for each actuator plus labor,had to buy on amazon and fix myself.
Soon after warranty ran out the lift gate to the trunk hatch began leaking lubrication and intermittanly would not open all the way, close all the way, or open or close at all. many times, i would need to manually push the hatch down to close, which required extreme force. the same force would be required to open the hatch at times. esentially, the lift gate is unreliable to lift or close most of the time.the cost estimate from the dealer exceeded $1,800 for the replacement of both struts.
Door lock actuator has been replaced 3 times within 12 months on the vehicle, twice on the same door. the internet has many complaints about this defect. the failure rate is far too high for this actuator. this is a safety issue because, due to the design of the highlander, if you exit the vehicle with the engine running the 3 passenger doors do not respond to the key fob or the exterior manual unlocking mechanism. if the driver door actuator fails during this scenario you are effectively barred from the vehicle with the engine running.
Tl* the contact owns a 2015 toyota highlander. the contact stated that the trunk release button and/or key failed to open the trunk. the vehicle was taken to northridge toyota (9550 nordhoff st, northridge, ca 91324, (818) 734-5600). the dealer stated that the vehicle was not covered under warranty. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 30,000. the vin was not available. *tt *tr
Tl* the contact owns a 2015 toyota highlander. while driving approximately 60 mph, the vehicle suddenly stalled. a police officer helped the contact coast the vehicle to the side of the road. the vehicle restarted after it was coasted to the side of the road and driven to the contact's residence. the contact took the vehicle to darcars toyota frederick (5293 buckeystown pike, frederick, md 21704, (301) 696-6300), but the failure could not be duplicated. the manufacturer was notified of the failure. the approximate failure mileage was 7,000.
Tl* the contact owns a 2015 toyota highlander. while driving approximately 25 mph, the vehicle stalled and all the warning indicators illuminated. the contact removed the key from the ignition switch and restarted the vehicle. the vehicle worked normally. the vehicle was taken to hartford toyota superstore in hartford, connecticut for diagnostic testing. the manufacturer sent an evaluator to diagnose the vehicle. according to the report, the vehicle was working to manufacturer standards. the manufacturer was notified of the failure and provided case number: 16001120892. the vehicle was not repaired. the approximate failure mileage was 91,000.
The front main console of the gps, radio, and entire radio head will suddenly gets frozen and/ requiring reboot. the voice activation/recognition has hard time recognizing voice, commands, and 90% of the time it is a useless device, which drivers must use the phone manually instead. this is a safety concern for a driver since we are relying on the modern devices. a consumer like me is expecting >$36,000 to have hands free and efficient voice recognition as part of safety features .