2018 Toyota Highlander Unknown Or Other Problems
- 20
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 20 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- collision system · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 18 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
My bluetooth keeps turning off so i am not able to use my phone handsfree
ODI 11300137
Unknown Or Other
Bluetooth connectivity does not work for owners of iphone 11 pro max with this make model and year of vehicle. I have contacted both apple and toyota to try to rectify this issue, as it directly impairs the safe driving of this vehicle due to no access to the hands free features. I have complied with each company's directives and nothing has corrected the issue. I am being told by apple that toyota needs to update…
ODI 11300186
Unknown Or Other
The rear sunroof on our car shattered for no apparent reason on 8/24/19 while we were driving on the freeway (i-15 in northern utah, around 8pm). There was no evidence of an impact from a foreign body when we were able to pull off and investigate. Initially the glass was cracked but intact, but when we continued down the road, the pieces started falling into the cloth cover. We contacted our local toyota dealer…
ODI 11246467
Unknown Or Other
Musty smell in the vehicle since november of 2018, vehicle brought to dealership early april 2019 with no resolution. Vehicle returned to dealership early may 2019. Water found under passenger carpet along with mold. Advised by toyota no defective parts and there is nothing they can do.
ODI 11208119
Electrical System · Exterior Lighting · Unknown Or Other
Early today, 3/21/19, was alerted that my hatchback was open. The car had been locked for several hours, but when i came outside i was told by a friend that the hatch had just opened on it's own. About an hour later, i was driving after dark and received a blindside mirror alert--the closest car was at least two car lengths immediately behind me in the same lane. Shortly after, the caution light came on, beeped, the…
ODI 11190636
Unknown Or Other
After car has been driven, is off and sitting in locked garage after about 2 hours a loud buzzing sound can be heard which eventually changes to a low semi buzzing (almost like a computer downloading and a fan to cool it down). I've contacted the service department and left a detailed message, but no response. I'm aware of cyber security, and since my husband works for doe (wapa), it worries me. My husband…
ODI 11181267
Service Brakes · Unknown Or Other · Wheels
Car vibration at 40mph and up and brake vibration too .
ODI 11183795
Unknown Or Other
During the winter or when the road is wet or muddy, the radar controlled cruise control , and other safety features shut down. This results in danger to the passangers who are told on the in dash screen to stop and clean the sensors. My back up camera was clouded and did not show a car behind me and i backed into it resulting in costly repairs.
Crash reported
ODI 11170114
Unknown Or Other
Sunroof exploded while driving ~ no incident of flying debris
ODI 11149707
Blind Spot Detection · Unknown Or Other
When vehicle is in motion blind spot monitoring system intermittently detects vehicles and has caused me to cutoff vehicles that are on the passenger side due to no detection. Dealer is unable to do anything since there is no system failure but it is a safety issue and will cause drivers to cutoff or turn into vehicles that are in there blind spots. This happens on city and highway driving and can fail at anytime…
ODI 11171376
Unknown Or Other
I had just made a left hand turn. I wasn't going more than 40 mph. I didn't have any cars next to me or in front of me when i heard a loud explosion. I pulled over because i assumed something hit my car, but didn't see any body damage. I started driving again and could hear air coming in like a window was down when i realized it was coming from my sunroof. I pulled back the sun shade to look at the sunroof when i…
ODI 11114440
Unknown Or Other
The blind side monitor, bsm, on the passenger side does not work! It does not consistently detect large semi-trucks, large pickup trucks, some suv vehicles and random cars. The bsm on the driver's side of the vehicle works very well. I have been told by the toyota dealership that this is happening to 2018 corolla's and also the highlander. This is very dangerous since the system does not show a large vehicle in your…
ODI 11112614
Unknown Or Other
I was driving on a road with two lanes southbound. No one was in front of me in either lane. A car was in the process of making a right turn from the shoulder. It was not on the highway nor was it headed back toward the highway. The pre-collision system attempted to bring me to a screeching halt without warning and for no apparent reason. I suddenly went from 65 mph to about 20 mph. Fortunately, there was no one…
ODI 11102251
Unknown Or Other
On june 11, 2018 i was driving my 2018 toyota highlander (that was purchased on january 31, 2018) on i-40 near burlington, nc when the moonroof on my car suddenly shattered. I had the visor closed on the moonroof so no glass entered the cabin. The entire moonroof shattered and there was a hole towards the rear of the moonroof. It was a clear day and the pavement was level. I did not see any objects from the road…
ODI 11104476
Air Bags · Service Brakes · Unknown Or Other
I was recently in a vehicle accident in my 2018 toyota highlander with the pre-collision system. The pre-collision system was working well through out our trip but unfortunately did not work when it was most needed. We were involved in a pile up on interstate i-5 going at least 45mph and noticed that the pre-collision system that is so much being advertised did not work at all. There was no warning what so ever and…
Crash reported · 1 injury
ODI 11105159
Unknown Or Other
I bought a 2018 toyota highlander from a dealership brand new approximately one month ago. The car has less than 1500 miles on it. I was driving on the freeway and my rear passenger tire blew out. There is a hole in the tire. There is no object in the tire and i didn't see anything that i ran over. There is no damage to the body or the tire well.
ODI 11092758
Unknown Or Other
Pre collision system as advertised does not function. It does not warn nor self brake for imminent collisions with vehicles nor pedestrians should driver fail to react manually in time. Self tests using large cardboard boxes have verified this. Toyota refuses to remedy problem nor recognize owner test. Non functional since new, 5/2/18. Several dealers and toyota cust. Service contacted & complaint ignored. All…
ODI 11300292
Suspension · Unknown Or Other · Wheels
Took my 2018 highlander to have the 5000 mile service done. Upon entering the service department i spoke with one of the certified technicians. I told him my vehicles is pulling to the left. They then did a alignment and tire rotation. After leaving mike wood toyota of uniontown i noticed that my vehicle was now pulling to the right. When i got home i examined the tires closely only to notice the tires were cupped…
ODI 11091212
Unknown Or Other
Pcs (pre collision system) and pedestrian detection system do not function as advertised by the manufacture and assured by the dealer. There is no indication or any evidence that such a system exists in the car. Therefore, it gives you a false sense of security.
ODI 11080839
Unknown Or Other
I was traveling on highway 78 by stone mountain and heard a loud bang. The car behind me signaled to me to stop. He said something flew off my car and hit his windshield. I could not immediately figure out what had happened. I decided to look at the sunroof and discovered that it had shattered. This happened about 11:30 pm the same day i bought the car.
ODI 11065366