1. Toyota Highlander
  2. Problems
  3. 2002
  4. Visibility

2002 Toyota Highlander Visibility Problems

108
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • side visor · 52 records
  • visor stay · 22 records
  • falls down · 17 records
  • fall down · 16 records
  • drivers side · 13 records
  • stay position · 13 records

Mileage in stored records

BandRecords
60–100k mi31
30–60k mi27
1–30k mi10
100–150k mi3
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 29, 2009 · 100,000 miles

    Visibility

    Sun visor drops unexpectedly on 2002 toyota highlander. *tr

    ODI 10285993

  • September 13, 2009 · 100,343 miles

    Visibility

    My 2002 limited toyota highlander has a sun visor that wont stay up. It is the driver side and i am very concern especially when hitting mild road bumps it falls down. I am holding it with velcro and i have to change that every other month. This is a safety problem and would appericate if someone can look into it. I looked at the online forums for highlanders and they are reporting the same problem.

    ODI 10323429

  • August 24, 2009 · 41,000 miles

    Visibility

    I seem to be one of many that is having an issue with the sun visor on a 2002 toyota highlander. The driver side sun visor will no longer stay in place properly. This results in it falling down and blocking the vision of the driver. A recall is needed in order to prevent the potential danger. *tr

    ODI 10281702

  • August 3, 2009 · 70,000 miles

    Visibility

    Tl* the contact owns a 2002 toyota highlander. The contact stated that approximately two years ago he noticed that the drivers side sun visor would fall and obscure his vision while driving. The vehicle was taken to a dealer who advised him that it needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 70,000. Updated…

    ODI 10416840

  • August 1, 2009 · 65,000 miles

    Visibility

    2002 toyota highlander. Driver's side sun visor does not stay up or down. While trying to make it work properly i am distracted from my primary duty of driving the vehicle. Toyota does not recognize this a safety or recall issue. Cost to replace $1000.00. If you check the internet this is not an isolated problem and has been ignored by toyota for many years. *tr

    ODI 10303997

  • July 18, 2009

    Visibility

    Falling visor on toyota highlanders are creating driver visibility issues. A major concern for safety. Sent in attachment that listed other driver complaint on the same issue to dot question 090817-000072. *tr

    ODI 10280688

  • July 16, 2009 · 61,254 miles

    Visibility

    2002 highlander visor does not stay in position, tends to fall down when it should be up. *tr

    ODI 10312472

  • July 10, 2009

    Visibility

    2002 toyota highlander has issue with driver's side sunvisor that constantly falls obstructing vision. *tr

    ODI 10278086

  • June 1, 2009 · 98,000 miles

    Visibility

    Was driving in rush hour traffic when the driver's side visor on my '02 toyota highlander suddenly dropped down to obscure my vision. This necessitated me hitting my brakes and ducking down to the right of the steering wheel in order to view traffic. There were no "events" leading to malfunction. The visor will no longer remain in the "up" position and poses an ongoing safety hazard as it must either be held in…

    ODI 10366695

  • May 16, 2009 · 95,000 miles

    Visibility

    Tl*the contact owns a 2002 toyota highlander. Since february of 2007, the sun visor in the vehicle does not attach tightly and comes down while driving 35 mph and above. The vehicle has not been inspected, but the repair would cost over $300. The contact feels that this is a safety issue and the defect should be repaired by the manufacturer. The failure mileage was 95,000. Updated 07/01/09 *bf updated 07/06/09. *jb

    ODI 10269540

  • March 1, 2009 · 85,000 miles

    Visibility

    Driver's side visor fails to stay up. Visor seems to be too heavy to support itself. Visor falls down due to road vibrations and blocks eye sight for taller drivers. Tried simple fixes using velcro and super glue - but all failed when summer interior temperatures caused the glue / adhesive to fail and problem continues. Complete replacement seems to be only solution. *tr

    ODI 10283122

  • February 1, 2009 · 55,000 miles

    Visibility

    The sun visor on my toyota highlander 2002 doesn't remain in place. It started last year and no matter what i do it keep on falling. I believe this is a design problem and a safety hazard that needed to be addressed or fixed by toyota corporation. *tr

    ODI 10302352

  • January 1, 2009 · 100,000 miles

    Visibility

    Sun visor will not stay put - it's in the down position at all times and won't stay up out of the line of sight. *tr

    ODI 10318929

  • December 10, 2008

    Visibility

    2002 toyota highlander limited - the driver and passenger side sun visors will not stay in upright position. Very dangerous when driving. Toyota offers no solutions but purchasing another $600 visor. Looking online, i am not the only one having this problem. At what point does a manufacture become responsible for what is obviously a design defect and safety issue. *tr

    ODI 10251845

  • December 9, 2008

    Visibility

    Sun visor on driver's side of 2002 toyota highlander can't be used to protect driver from the bright sunlight as it cannot be ratcheted up or adjusted and just hangs loosely blocking driver's view of window and requiring driver to hold it in place with one hand. Problem has existed almost from beginning. Others have reported similar problems especially with that model year. *tr

    ODI 10254486

  • December 2, 2008 · 85,000 miles

    Visibility

    2002 toyota highland flip visor keeps on falling down. After research from the net, apparently, there are many others that experience this issues. This is very dangerous. It will costs $700.00 to replace it. I really think this is a defect. *tr

    ODI 10251029

  • November 15, 2008 · 89,374 miles

    Electrical System · Equipment · Visibility

    The interior heating/ac system and fan repeatedly fails to operate properly. In the spring summer when the ac would fail to blow cold and blow heat that wasn't so bad. I got the control knob fixed and all seemed to work fine. However the knob has failed again and when i needed the heat/defrost fan to work at night the frost got worse because the knob failed and the heater/fan would only blow cold air. Depending on…

    ODI 10248917

  • October 24, 2008 · 750,000 miles

    Visibility

    I have a toyota highlander 2002 limited, v6, both sun visors constantly fall down and won't stay up even with heavy duty velcro strips. It is distracting and blocks the drivers view. *tr

    ODI 10345420

  • October 14, 2008

    Visibility

    2002 toyota highlander driver side sun visor falls down while driving causing a possible hazard. *tr

    ODI 10248759

  • August 20, 2008

    Visibility

    2002 toyota highlander sun visor keeps falling down on its own. Noticed that this is a common complaint on the internet. This is a safety hazard and the visor should be recalled. *tr

    ODI 10281574

  • June 7, 2008 · 62,959 miles

    Visibility

    2002 toyota highlander. Sun visor with homelink keeps falling down with hitting minor bumps. Safety hazard, as vision is blocked and can lead to accidents. *tr

    ODI 10230254

  • May 15, 2008 · 42,000 miles

    Visibility

    Tl*the contact owns a 2002 toyota highlander. While driving approximately 45 mph or less, the sun visor would automatically release at any given time. The failure made visibility difficult and occurred without warning. The vehicle was taken to an authorized dealer and they stated that the sun visor needed to be replaced at the cost of $700. The contact detached the sun visor from the vehicle. The vehicle has not…

    ODI 10233747

  • May 15, 2008 · 1,000 miles

    Visibility

    2002 toyota highlander driver side sun visor will randomly fall down, completely blocking the view of the road ahead. On a busy highway, if this falls at the wrong moment, it can result in a severe multi-car accident. *tr

    ODI 10228066

  • April 15, 2008 · 40,000 miles

    Visibility

    My 2002 highlander also had the floppy visor syndrome when out of warranty. Cost to replace was $660 but north kingstown toyota did a courtesy replacement at no charge. All who have paid for this repair should consider a class action suit against toyota for ignoring another safety problem. *tr

    ODI 10320112

  • March 28, 2008 · 50,000 miles

    Structure · Visibility

    2002 toyota highlander drivers side sun visor fell down when hitting a small pothole, obscuring driver vision...narrowly averting a collision with oncoming vehicle before i could get it pushed back up into place, whereupon it fell again and i had to swing it out of the way to drive home...no friction to hold it up out of the way....called dealership...sorry...600 dollar replacement w/ homelink..no other fix…

    ODI 10222653