2002 Toyota Highlander Structure Problems
- 23
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- side visor · 10 records
- drops down · 5 records
- drivers side · 4 records
- passenger side · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 5 |
| 60–100k mi | 5 |
| 1–30k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Structure · Visibility/Wiper
Driver side visor will not stay in place, drops down due to vibration. Appears to be a design flaw. Visor too heavy for armiture, dealership cost to replace approximately 800.00. *tr
ODI 10502013
Equipment · Structure
2002 toyota highlander. Both sunvisors faulty. Hit a bump and they will fall down in front of vision. Crash hazard in certain driving situations, especially driving uphill or trying to look at a traffic light. They suddenly fall and obscure upward vision. *tr
ODI 10230217
Structure
Safety issue with toyota highlander (02 model)...sun visor on drivers side keeps falling down and obstructing view. *tr
ODI 10231421
Structure · Windshield
The driver side sun visor (w/ lighted mirror and homelink) on my 2002 toyota highlander will not stay up and drops down when driving which is a serious hazard. I understand that this is a very common problem with this vehicle and the cost for only the replacement part is over $700.00. It is obviously a design issue and serious hazard that toyota will not address. *tr
ODI 10224862
Structure · Visibility
2002 toyota highlander drivers side sun visor fell down when hitting a small pothole, obscuring driver vision...narrowly averting a collision with oncoming vehicle before i could get it pushed back up into place, whereupon it fell again and i had to swing it out of the way to drive home...no friction to hold it up out of the way....called dealership...sorry...600 dollar replacement w/ homelink..no other fix…
ODI 10222653
Structure
2002 toyota highlander driver's side visor falls down and blocks the vision of the driver. Toyota's solution to this problem is to replace the visor at a cost of $600 plus labor. There have been many reports of this problem according to the toyota dealer, yet toyota has not issued a recall. *tr
ODI 10220251
Structure
2002 toyota highlander. Driver side sun visor does not stay up, drops down while driving due to any small bumps. Often drops and temporarily blocks view while driving. From web searches sounds like a common issue with the 02 highlanders. *tr
ODI 10212488
Interior · Structure · Visibility
The sun visor on the driver side of our 2002 toyota highlander falls down when you are driving along. It is extremely dangerous since you never know when the visor will drop down and obstruct your view. There have been a few occasions when i have been driving along and reach to put the turn signal on. At that moment the visor drops down and before i can recover i am close to hitting a car from the rear. I have tried…
ODI 10208577
Structure
Drivers side sun visor in '02 toyota highlander will not stay up. The passenger side is starting to fail as well. This is a consistent problem. *tr
ODI 10205190
Structure
The sun visor on the driver side will not stay in place. This is a major safety hazard as it falls into the driver's line of site while the vehicle is in motion. *tr
ODI 10206468
Structure
Safety issue with toyota 2002 highlander. The driver's side sun visor repeatedly falls down obscuring vision of the road leading to potential accidents. *tr
ODI 10200574
Structure · Visibility
I have a 2002 toyota highlander. The sun visors on the driver and passenger sides no longer stay up. This started nine months ago. If the sun visor does stay up, it drops down when the vehicle hits a mild bump. *tr
ODI 10222739
Structure · Visibility
1. Plastic tension coil holding up visor failed all of the sudden. 2. Plastic tension coil holding up visor failed causing the visor to fall down obstructing my vision while driving. This occurs anytime i hit a bump in the road while driving. 3. I went to toyota to have it fixed and they told me it would cost a significant amount of money since there hadn't been any recall notices involving the described failure. *tr
ODI 10274538
Structure
I purchased a used 2002 toyota highlander 3 years ago, last year, the visor on the drivers side started flipping down (will not stay up). I have been quoted approx $700 to replace the visor which seems excessive especially since it is not even lighted. *tr
ODI 10231144
Structure
I have a complaint about my 2002 toyota highlander. The driver side sun visor has a problem staying up and my local toyota dealership has quoted me a price to replace the part that seems extremely high. This visor is the homelink visor. *tr
ODI 10212045
Structure
Tl*the contact owns a 2002 toyota highlander. The driver and passenger mud flaps have cracked. The flaps have not been replaced. The dealer stated that they will not replace the mud flaps for free. The failure mileage was 50,000 and the current mileage was 89,000.
ODI 10192462
Structure
The sun visors on my 2002 toyota highlander are both failing. The driver side visor failed after about 2 years. I took it to the dealership and they replaced it under warranty. Now it is failing again. The passenger side visor is now failing as well. According to my mechanic, the cost to replace them would be about $1,000 - parts only. *tr
ODI 10213207
Structure
On extremely sunny days, the instrument panel was impossible to read. *jb ph *jb
ODI 10019878
Structure
A major water leak was found in the front passenger side due to the front cowl panel not being installed correctly. In addition there is now a mold/mildew smell that the dealer can not get out of the vehicle. They have run the vehicle through the ozone system several times but it has not corrected the problem.
ODI 10007803
Structure
While traveling on highway with the windows down, there is a vibration and trembling noise, the dealership is aware of the problem. Nlm
ODI 8018652
Structure
We cannot read the instrument panel of our 2002 toyota highlander in the bright arizona sun when wearing sunglasses (a safety and medical requirement in arizona _x0013_ that is to wear sun glasses in the very bright late spring to early fall sun). We have driven at least 100 different cars and trucks (many of them rental vehicles) over the years and never experienced nor expected this problem when we purchased our…
ODI 10018755
Structure · Unknown Or Other
On two occasions, while driving, the sunlight would shine through the front passenger side window, reflecting off the shiny wood like panel over the glove compartment blinding the driver, this occured for over an hour on both occasions, consumer tried and held newspapers and road maps against the window to block the sun rays, but the trim in the car was too long and recaptured the sunlight as the highway curved,…
ODI 564614
Structure
While in motion and going over 45 mph, with the back windows down and all other windows up, there is severe turbulance that occurs within the vehicle. The turbulence creates pain to the ears which could distract the driver causing an accident. *jg
ODI 567991