2002 Toyota Highlander Visibility Problems
- 108
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- side visor · 52 records
- visor stay · 22 records
- falls down · 17 records
- fall down · 16 records
- drivers side · 13 records
- stay position · 13 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 31 |
| 30–60k mi | 27 |
| 1–30k mi | 10 |
| 100–150k mi | 3 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Visibility
Driver-side sun visor keeps falling straight down, and causes nearly no visibility while driving. I have read numerous complaints about this same problem with the '02 highlanders. This should be a recall as it can cause a serious accident. *jb
ODI 10162557
Visibility
Driver side sun visor will not stay up. Drops down while driving blocking driver's view of the rode. Per toyota dealer, new sun visor required at a cost of $600 plus labor. *nm
ODI 10162887
Visibility
My highlander limited 2002 has a design flaw. The sun visor on the driver's side keeps falling down under road load obstructing field of vision. The sunglass holder does the same thing. Toyota needs to make a recall on these items and fix them. *jb
ODI 10158930
Visibility
Sun visor on both driver and passenger sides are defective. They keep falling down and nothing i've tried will keep them in place. This is a major hazard as it could really hurt somebody in an accident. This seems to be a very common problem. See following links: http://www.tundrasolutions.com/forums/highlander/47694-sun-visor-problem/ http://www.tundrasolutions.com/forums/highlander/47694-sun-visor-problem-2/…
ODI 10167948
Visibility
The driver sun visor is very loose and often drops down while driving the vehicle. Sometimes this is just a distraction but can easily cause an accident. *jb
ODI 10162508
Visibility
Driver side visor will not stay up, keeps falling down and distracting me. The problem is inside the visor, i rarely use the visor, but it does have the homelink garage door opener, which i use daily. *nm
ODI 10157446
Visibility
Tl*the contact owns a 2002 toyota highlander. While driving 30 mph or greater, the sun visor dropped to a vertical position when the vehicle vibrated. The failure occurred without warning and made it difficult for the contact to see the road. The dealer stated that the sun visor clips were defective. As of september 4, 2007, the dealer had not repaired the vehicle. The failure mileage was 30,000 and current mileage…
ODI 10201795
Visibility
2002 toyota highlander - driver side sun visor will not stay in the up position and will not stay in the sun shade position. It falls half way and is right in the line of sight of the driver. This is an extremely unsafe condition. Http://www.tundrasolutions.com/forums/highlander/47694-sun-visor-problem-2/ toyota claims that this is a warranty issue. There are many recorded cases of this problem and toyota is not…
ODI 10160300
Visibility
Toyota 2002 highlander driver side sun visor keeps falling down and almost caused an accident while i was driving the car. *jb
ODI 10155848
Visibility
Defective visor on 2002 toyota highlander that will not remain in "up" position. Any bump will cause the visor to fall, and potentially block the driver's field of vision. Dealer wants $667 to replace the visor - more than i paid for my first car! *tr
ODI 10346482
Visibility
Driver's side sun visor will not stay in position. It will only hang straight down, blocking the view of the driver. Visor has not been used in any unusual manner - the tension in the visor is simply gone. *jb
ODI 10152133
Visibility
Drivers and passenger sun visors fall down obscuring vision when going over slightest bump in the road - there are numerous other complaints regarding this on the tundrasolutions.com website. *jb
ODI 10160168
Visibility
The driver's sunvisor does not work. It won't stay in position or even up. The visor just falls down all the time, blocking the driver's view. There are complaints about the same issue with no solutions all over the internet. I tried talking to toyota - they just told me to buy a new $700 visor. But i have known others with this same year/model/make (2002 toyota highlander) of car and even after replacing the visor,…
ODI 10420725
Visibility
Toyota highlander 2002 driver side visor does remain in position. It falls to full downward position, blocking view to road. *nm
ODI 10164668
Visibility
Shortly after the expiration of the manufacturer's warranty, my 2002 toyota highlander began experiencing the following problem. The sun visors on both the driver and passenger side has become loose and opens up when the vehicle travels over even the slightest bump on the road. The unexpected dropping of the sun visors in the driver's field of vision is at best distracting and at worst accident causing. Local toyota…
ODI 10157778
Visibility
Toyota highlander sun visor does not stay in place and suddenly drops down; impairing driver's vision. *nm
ODI 10159132
Visibility
I purchased a 2001 highlander, which the dmv claims is 2002 (despite the fact that toyota sold it to me used as a 2001 highlander). Its sun visor won't stay in place and keeps hanging down, impairing my visibility, mostly the traffic lights. It is extremely dangerous. It costs over $600 to replace the visor without warranty and it really should be done for free, given how many other people i know with the same…
ODI 10165397
Visibility
Sunvisor on 2002 toyota highlander constantly falls down into driver's field of vision. Visor was replaced one time under warranty but problem has returned. Cost to repair per toyota dealer is $650 for parts plus labor - the visor contains a lighted vanity mirror and a homelink remote control so it is an expensive part to repair. The visor cannot be used in a 'partially lowered' position to block sun or reflections…
ODI 10284745
Unknown Or Other · Visibility
Both sun visors on my 2002 toyota highlander have come loose due to a manufacturing defect. They will fall while driving and obscure the driver's vision, creating a safety issue. Nothing has been done to correct this problem. *jb
ODI 10163750
Visibility
Driverside visor flops down. I was told by the watertown and lexington toyota service depts that this was a unique problem to my car. Now i hear that other toyota highlander 2002 owners are having the same problem. I found the flopping so distracting that i took the sunvisor off. *tr
ODI 10307932
Visibility
Both driver side and passenger side sun visors fall down in your face while driving. Obscures view and there could be an accident. Dealer wants $667.00 to replace. Toyota corporation should pay for it. *nm
ODI 10172978
Visibility
2002 toyota highlander drivers side visor. Will not stay in place, never reported until i saw how many people have so here i go. *tr
ODI 10264137
Visibility
Within a month, both sun visors started falling/rotating on their own. While driving, this can block your vision and not allow a 'full' view of what's ahead of you. The dealership i called just put me through to the 'parts' dept. An email from toyota said it was my problem. The sun visors have seen nothing but "normal" use. *nm
ODI 10146194
Visibility
Failure of drivers side and passenger side sun visors to stay in their non- use position. Both visors fall without assistance and block vision causing a safety issue. *nm
ODI 10180851
Visibility
2002 toyota highlander drivers side sun visor falls without warning. The visor falls down will not stay up. When this happens your vision is unexpectedly blocked. I have tried securing the visor but nothing helps. *nm
ODI 10163413