The vehicle was in motion, at 60 mph, south bound on rte 495 south in foxboro, ma at 2:35 on dec 29, 2019. driver heard a thud on the roof, pulled over to the breakdown lane, opened the moonroof shade and discovered that moonroof glass was gone. there was no evidence of shattered glass. driver did not see any other vehicle or person that was damaged or injured. driver was traveling alone. on inspection repair shop did not see any damage to roof or window frame and no glass shards.
Entune radio/headunit (hu) reboot itself while in a call. reboot occurs while vehicle is in motion at any speed, during any driving condition. as the hu reboots, driver is unable to use rear-view camera and any other feature displayed in hu. road attention is affected since driver is distracted by the screen going black and on again. also if driver is in a call has to end call from the phone and call again using the phone.
There has been a leak coming from the roof in to the c pillar, causing water to go in to the cabin under the carpet. the vehicle is stationary when it was discovered.
Power back door just beeps will not open in cold weather. manually opens,however, it's a struggle to open.
The rear lift gate will often not close correctly on the first try. it beeps as if something is in its way and makes a loud noise. recently it got stuck in the open position ans it had to forcibly be closed. now it will not open at all. the vehicle is always stationary and the issue has occurred both while on and off.
Speedometer numbers are not visible to the driver. the numbers indicating the kilometer speed are too small and the numbers are not lighted brightly enough to see. the numbers are not visible in daylight or at night. this creates a dangerous condition when i am driving in canada. the toyota service department has no solution to this serious safety problem. please not that i have excellent eyesight.
My highlander has had a total of 14 (including the 4 original) door actuators in the 4 passenger doors. the 1st failed at about 13k miles. i have about 75k miles now. as soon as (or shortly after) a failed one has been replaced, the issue travels to another door. that pattern has continued to reach the total number of actuators so far. the 15th actuator will soon be installed. toyota would not take responsibility for this issue once the warranty expired, even though it originated long before warranty expiration. i don't believe the actuators are actually the problem, but possibly whatever computer or device is sending the signal to the doors to lock/unlock. it happens with either the remote or the locking controls on the doors itself. i consider it a safety and inconvenience issue when you cannot rely on the doors to lock or unlock upon command. upon leaving the car, you're never quite sure if the car is safely secured. being the primary driver, i'm not certain if the affected door du jour is locking upon putting the car in drive, which could be a huge safety issue. the "bad actuator" will also ...
One day i find a water under the driver seat and under the passenger seattle and the back seat too so i take it to the dealer and they said that drain clogged due to a lot of rain and debris and they ask me to call my insurance company and they said they have a lot of cars park there have the same problem and i told them i have a warranty on the car and they said it doesn't matter and they don't want to fix it with the factory warranty and that flood can cause a serious accident or fire becouse all the wire there
The back hatch no longer functions. could be a safety issue if you can't escape out the back of the vehicle. car is parked when we try to operate the hatch.
Around 55,000 miles driven, my panoramic roof started leaking into pillars. it caused both rear drivers side and passenger side seat wet and carpets wet. my roof leaks whenever there is rain. roof does not leak when my car is parked down hill, but it leaks whenever car is parked uphill. roof also leaks driving in highway in heavy rain. i contacted toyota, but they said i have to pay for the leak since it is out of warranty. they said i have to replace pretty much everything include sunroof.
My toyota highlander 2014 has a huge security and safety issue. its steering wheel jammed and it become completely disabled while i was driving and the engine wont start again. it has the following messages in the dashboard. 1- 'eps failure. steering wheel is harder to turn'. 2- 'the engine has stopped. please put the shift lever to p'. 3- 'trac off' 4- 'brake override system failure'. my car had same issue back aug 2017 but the toyota dealership claimed that they didn't see such issue and the car started normal. i don't know what kind of diagnostics they performed because i am having the same issue which has similar symptom as the recall issue (nhtsa campaign # 15v14000) for toyota highlander 2015 models. it is a very dangerous security fault because my car was idol while i was driving and the steering wheel jammed. on both occasion the vehicle was stationary.
Sunroof exploded spontaneously while driving on state highway 19 in florida. the toyota company denied defect and i had to have repair done using my insurance. if the sunroof cover had not been closed, passenger compartment could have had lots of glass causing injury or an accident
Rear lift door (hatchback) does not stop if an arm or body part is in the way once the button to close is pushed. my hair got caught in the lock and the door was closing so i tried to stop it with my arm and it kept closing on my arm with my hair caught and my arm is severely bruised. the vehicle was in park and shut off in my driveway
Navigation system. will not set to go to specific addresses, will not operate much like a navigation system should.
When the a/c or heater is on, there is a very foul almost rotten type of smell coming into the cabin. i notice it as soon as i start the car. it used to go away after driving it several miles, but lately it seems to continue with the bad smell for a longer time. we have noticed it for several months now. it has 28,000 miles on it as of 4-25-16.