2014 Toyota Highlander Electrical System Problems
- 26
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- open close · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 12 |
| 1–30k mi | 7 |
| 60–100k mi | 2 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Unknown Or Other
Entune radio/headunit (hu) reboot itself while in a call. Reboot occurs while vehicle is in motion at any speed, during any driving condition. As the hu reboots, driver is unable to use rear-view camera and any other feature displayed in hu. Road attention is affected since driver is distracted by the screen going black and on again. Also if driver is in a call has to end call from the phone and call again using the…
ODI 11281421
Electrical System · Unknown Or Other
The rear lift gate will often not close correctly on the first try. It beeps as if something is in its way and makes a loud noise. Recently it got stuck in the open position ans it had to forcibly be closed. Now it will not open at all. The vehicle is always stationary and the issue has occurred both while on and off.
ODI 11228352
Electrical System
We are affected by i am learning very common issue in toyota highlander 2014 and later. Power door lock actuators are all failing at around 4-5 years. I have not encountered this on any other cars i owned and it seems something is wrong with these since pretty much everyone i talked to had one or more fail in toyota highlander. The car was stationary when this happened, but it is safety concerns because we didn't…
ODI 11229865
Electrical System
Vehicle in motion: radio/entune/navigation system freezes and reboots multiple times. Vehicle stationary: interior cabin light when set to "door" fades on and off continuously. Keyless fob fails to function once car has been started; when motor shut off and door is open, warning light indicates no key detected.
ODI 11221706
Electrical System · Hatchback/Liftgate
Tl* the contact owns a 2014 toyota highlander. While attempting to open the rear liftgate, it occasionally failed to open. The contact stated that the liftgate had to be closed manually occasionally. The vehicle was taken to chuck patterson toyota (located at [redacted], chico, ca 95926) where it was diagnosed that the multi liftgate connector or the power unit needed to be repaired. The vehicle was not repaired.…
ODI 11217631
Electrical System · Hatchback/Liftgate
Tl* the contact owns a 2014 toyota highlander. While attempting to open the rear gate, it stopped in the middle. The contact manually had to push it up. The contact stated that the gate had been malfunctioning for approximately eight months. The gate would sometimes open or not open, and would occasionally because get stuck in the process. The vehicle was taken to ronnie ward toyota of ruston ([redacted] e, ruston,…
ODI 11191568
Electrical System · Electronic Stability Control
My complaint concerns the safety of the wellbeing of myself and passengers in my vehicle. The rear automatuc door lock on my passenger side of my highlander went out first. Then the driver door at any given time may or may not open. Not even with the key. I have to go to the passenger side and climb over and unlock the door and go back around to get in. My concern is being in a wreck and the door not opening. Not…
ODI 11187290
Electrical System
Door actuator - driver side door does not always lock or unlock when using the key fob or button on door.
ODI 11186388
Electrical System
Bluetooth stopped working. When my phone would be plugged in, the car will randomly disconnect from itself from the phone. Touchscreen would zap in and out until it would finally shut off. Got suspended from work for two weeks because my car would not start (i had no other transportation to get to work). Took car to dealer and they found nothing wrong with battery. It has to be something with the software.
ODI 11150240
Electrical System
Toyota entune system , constantly shut down and reboot while driving, losing bluetooth connection, radio, navigation
ODI 11151296
Electrical System
While driving in houston tx. Using the nav system the screen went blank. In heavy traffic during rush hour about 5 pm. I acutally missed my turn and had to pull into a parking lot. Shut the car off and re started it. Screen blanked out again while parked. I had to resort to my cell phone. I"m new to the area. Toyota tells me this is a common problem with its softwear. I feel this should have been a recall. This…
ODI 11118160
Electrical System
The rear trunk door of my toyota highlander is not functioning as expected. The motors that power the actuators of the trunk door are not working and we have to manually open and close the trunk door. Sometimes we do not realize if the trunk is closed or not which creates a significant safety concern. Toyota was having similar problems in the 2008 to 2013 highlander models but the same issue still persists in the…
ODI 11128844
Electrical System
The power lift gate actuators only worked intermittently and caused us to close/open by hand. This occurred while parked. This eventually lead to a leak in the driver side actuator. A review of the nhtsa website showed that of the 54 complaints listed 14 concerned the power lift gates. That is about 25%. I had to have the dealer replace both and they said there was not a recall. They suggested i call toyota…
ODI 11141867
Electrical System
The door actuators keep going out. The first time it was the two back and passenger front. I had it fixed and less than a year later the two back doors went out again. The dealers ship wants approximately 400.00 per door to correct.
ODI 11111501
Electrical System
Every single door lock actuator has failed in the vehicle causing remote locking and unlocking to not work. Doors, after failing, required to be manually locked or unlocked. The driver front and rear failed about 39 months after owning the vehicle, then 3 months later the right rear one failed, and now the fourth and final one has failed.
ODI 11093280
Electrical System
Door actuators failed in all 4 doors 3 years after purchase and just after warranty was over.
ODI 11156579
Electrical System
The entune radio has a bug that causes it to reboot randomly. I have had it happen while driving and relying on the navigation system for directions in heavy traffic. It is annoying, distracting and very unsafe. I have investigated the issue and it appears that reloading or new firmware does not work which is what toyota recommends. Refer to this link for other people's complaints.…
ODI 10993364
Electrical System
I have three issues with the electronics in my 2014 highlander starting in june 2017 (right after my warrantee expired): 1. The electronic liftgate is non-functional. When opening, it takes multiple (5-10) attempts to get it to open all the way up. Same with closing the liftgate. Vehicle is stationary. 2. The electric passenger window will not close all the way until you try to close it multiple (5-10) times. It…
ODI 11074302
Electrical System
Stationary vehicle. Power rear lift gate will open or close on demand only sporadically. It may begin to open or close and move just several inches, or perhaps a foot. It thus requires the operator to manually open or close the gate which is very difficult to accomplish especially for smaller or elderly people as the resistance is severe, requiring an enormous amount of effort and risk of injury. This is an ongoing…
ODI 10936035
Electrical System
My navigation system stop working on city, and highways while driving. It is getting worse .i live in martin tn. While driving to, and in memphis tn it stop over ten time ,and on the way back at least nine times. We was relieving on it but failed. When we needed it the most.
ODI 10892310
Electrical System · Power Train · Steering
Vehicle shut off during driving, causing all electrical systems to fail including the electronic steering, which since vehicle also turned off, caused the steering column to lock up. Since the problem occurred at speed and infact while making a turn, a near collision occured. The problem occured multiple times in succession and was also intermittent with much time elapsing between episodes. Two other types of…
ODI 10874448
Electrical System
Liftgate getting stuck in the open position making it a hazard to drive, not knowing when it will open or close properly. Power windows barely close- reported to toyota but claimed it was not an issue.
ODI 11080017
Electrical System · Suspension · Unknown Or Other
Gps/radio often turns off while driving. Screen completely goes blank and keeps trying to reset itself. Voice commands often don't work while driving or stationary. Blue tooth often doesn't connect while driving or stationary. Tailgate often doesn't close and takes multiple tries to get to working again when stationary. Spongy/broken spring sound coming from the rear of the car as i drove over uneven road. Rear left…
ODI 11104631
Electrical System
To select an option on the map mode screen (turn list, free-way exit list ,inter-section screen or the turn-by-turn screen) vehicle has to in motion. Driver has to take eyes off road and focus on the screen and then find the option he wants and then select it. All this while vehicle is in motion. Unsafe at any speed. A software upgrade can fix this so vehicle doesn't need to be in motion. Notified toyota case #…
ODI 10618760
Electrical System
Automatic/power liftgate does not close all the way. Starts - then stops half to 90% closed. Requires manually lowering to close. Happens 75% of the time. Toyota dealer reluctantly acknowledged a service bulletin and says they will replace motor but it took some pushing to get past the service desk and tech who say, "we couldn't find anything wrong". I said not good enough answer and, lo and behold, the senior csr…
ODI 10724977